Hard reload and clearing the cache
Your browser keeps a copy of data it has loaded (the cache) so pages open faster next time. When that copy is old or broken, pages can look wrong or stop loading partway.
Try a hard reload first. If that does not help, clear the cache.
Note: Clearing the cache also removes saved login state. You will need to log in again on POSEMANIACS and other sites.
Hard reload
Section titled “Hard reload”Unlike a normal reload, this loads the page again without using the saved data.
Chrome, Firefox, or Edge on Windows
Section titled “Chrome, Firefox, or Edge on Windows”- Open the page that is not working
- Hold “Shift” and press “F5”
Chrome, Firefox, or Safari on Mac
Section titled “Chrome, Firefox, or Safari on Mac”- Open the page that is not working
- Hold “⌘ Command” and press “R” (in Chrome and Firefox, “⌘ Command” + “Shift” + “R” also works)
Clearing the cache
Section titled “Clearing the cache”Safari on iPhone or iPad
Section titled “Safari on iPhone or iPad”- Open the “Settings” app
- Go to “Safari” → “Advanced” → “Website Data”
- Swipe “posemaniacs.com” to the left and tap “Delete”
If that does not help, tap “Remove All Website Data” on the same screen. This removes data for other sites too.
Chrome on iPhone or iPad
Section titled “Chrome on iPhone or iPad”Follow Google’s help article “Clear cache and cookies”.
Chrome on Android
Section titled “Chrome on Android”Follow Google’s help article “Clear cache and cookies”.
Chrome on a computer
Section titled “Chrome on a computer”- Open “Delete browsing data” from the “⋮” menu at the top right
- Set the time range to “All time” and tick “Cached images and files”
- Press “Delete data”
If it still does not work
Section titled “If it still does not work”See When the pose viewer or 30-second drawing does not work for fixes by symptom. If nothing helps, send a bug report from the viewer page.